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Learning from Mistakes League table – HRCH highly ranked

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NHS trusts and foundation trusts have been publically ranked on their openness and transparency under a new ‘Learning from Mistakes League table’ launched by Monitor and the NHS Trust Development Authority on 9 March. Hounslow and Richmond Community Healthcare NHS Trust has been ranked as good and is overall 8th in London, 6th for NHS community trusts and 35th nationally overall.

The data for the league table has been drawn from the 2015 NHS staff survey and from the National Reporting and Learning System – shows that:

·         18 providers were outstanding;

·         102 were good;

·         78 gave cause for significant concern; and

·         32 had a poor reporting culture.

The league table has been drawn together by giving providers scores based on the fairness and effectiveness of procedures for reporting errors, near misses and incidents; staff confidence and security in reporting unsafe clinical practice and the percentage of staff who feel able to contribute towards improvements at their trust.

NHS Improvement (which will bring together Monitor, the NHS TDA, the National Reporting and Learning System and the Patient Safety Team) will work with providers at the bottom of the league to assist them with improving their openness and transparency. 

Patricia Wright, chief executive: “I am delighted to see our trust so highly ranked in the league table. Learning from mistakes saves lives. In order to properly learn from mistakes we have created a culture of openness and transparency. I am committed to HRCH continuing to cultivate an environment in which learning is at the heart of all we do and supports our wider Journey to Outstanding.”

The league table is available to view from the following website