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Local NHS community services launch new core values

Staff holding a 'Care' banner - one of the trust's new core values

Wednesday 17 June 2015

Hounslow and Richmond Community Healthcare NHS Trust celebrated the launch of its new values this week emphasising that care, communication and respect should be at the heart of local NHS community services.   

The new core values launched on Tuesday 16 June are aimed at guiding the behaviours of staff towards each other and patients receiving care. The values were determined following feedback from hundreds of local people, patients and staff over the past couple of months to promote what matters most to them when receiving care in the community.   

The trust was also recently shortlisted as being in the Health Service Journal and Nursing Times top 100 NHS organisations to work for - judged by the Best Companies Group, an independent workplace research firm specialising in identifying and recognising great places to work in the UK and internationally. 

Frank Sims, chief executive said: “We want our organisation to be regarded as a great place to work and receive care. We want to make sure the whole of our community services are living to the same philosophy, the same values. It comes out of a strong desire not just to offer the very best outcomes to our patients - making them feel better where possible - but to offer the best quality care in the broadest possible sense and the best experience possible for our staff and patients.” 

Staff holding a 'Respect' banner - one of the trust's new core values
Staff holding a 'Communication' banner - one of the trust's new core values