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Multiple Sclerosis (MS) Nurse Specialist - Hounslow

The MS Specialist Nurse provides an essential and holistic link between the person with multiple sclerosis (MS), community or social services and their consultant and GP. The nurse provides specialist therapeutic and practical support to people with MS, their families or carers at the time they need it most.

The nurse provides a pivotal role in co-ordinating the activities of all health professionals involved in the care of people with MS.

The nurse is based at Heart of Hounslow within the neuro-rehab team and works Monday to Thursday, 8.30am to 5.30pm and Friday 9am to 12.30pm.

The MS Specialist Nurse is a community based nurse who has received specialist training in the management of multiple sclerosis and is linked into regional and national networks of the UK Multiple Sclerosis Specialist Nurse Association (UKMSSNA) to ensure an up to date knowledge of best practice in the field.

The MS Specialist Nurse provides:

  • Support and information for patients who have recently been diagnosed with MS

  • Ongoing support for patients with MS and their carers via telephone, clinics or home visits

  • Specialist nursing assessment and advice on the management of MS

  • Case finding for specialist disease modifying treatments

  • Information and monitoring of prescribed disease modifying medications, when required

  • Link between community and acute, outpatient or specialist tertiary care setting

  • Case management for patients with complex needs

  • Links to other services supporting people with MS, making referrals when required

  • Education and training for those involved in MS

The Multiple Sclerosis Nurse Specialist is part of the Hounslow Community Recovery Service. 

Getting in touch with the MS Nurse

  • If you have been diagnosed with MS and live in the borough of Hounslow, you can ask your GP, neurologist or any other healthcare professional to refer you via the Single Point of Access in Hounslow, or you can self-refer by contacting the MS Nurse on 0208 630 3879.

  • When the MS Nurse gets your referral she will get in touch and arrange to see you. Once you are known to the Nurse you can contact her at any time.

  • Between appointments, you should contact the MS Nurse if you are concerned about new symptoms you are experiencing, you think you may be having a relapse, you are finding it difficult to cope with any aspect of your MS, you need advice about medication or you have a question about your MS.

  • You should get in touch by calling the number below. However, please remember that your call may not be returned the same day.

Please note this is not an emergency service. I
n an emergency please contact your GP, NHS 111 or call an ambulance.

Further Support

  • The MS Society Hounslow branch holds a coffee morning every Monday (except bank holidays) 10.00am to 2.00pm, as well a other events for people with MS in Hounslow. The branch has Support Officers who can provide advice and support to anyone with MS. Visit the branch website or call 0208 577 1964.

  • The MS Society runs a free, confidential helpline for anyone affected by MS providing both information and emotional support. It is open Monday to Friday 9am-9pm and available on 0808 800 8000 or via email helpline@mssociety.org.uk

  • A wide range of useful information about MS can be found on the MS Society website, including information for the newly diagnosed, managing specific symptoms, exercise and MS, new drugs, applying for benefits, getting a Blue Badge and much more.

  • The MS Trust also provides information for anyone affected by multiple sclerosis, education programmes for health professionals, funding for research and campaigning for specialist multiple sclerosis services.

Heart of Hounslow Centre for Health
92 Bath Road

Tel: 020 8630 3879 

Opening times:
  • Monday to Thursday:  8.30am – 5.30pm                                                     
  • Friday: 9am – 12.30pm 
New referrals are accepted from healthcare professionals via our Single Point of Access service.

  • Tel: 020 8630 3943 
  • Fax: 020 8630 3639
  • Janice Newbery - Multiple Sclerosis Nurse Specialist.
    0208 630 3630