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Multiple Sclerosis (MS) Nurse Specialists - Richmond

Our multiple sclerosis (MS) specialist nurses provide a specialist nursing service to anyone living with MS within the London Borough of Richmond.

Two nurses work part-time and are based within our Community Neuro-Rehab Team, which includes physiotherapists, occupational therapists, a dietician, and speech and language therapists. 

  • Jenny Richardson and Joanna Smith - Multiple Sclerosis Nurse Specialists. 

The nurses provide specialist therapeutic and practical support to people with MS, their families and carers. The MS specialist nurses provide an essential link between the patient and other health and social care professionals, and take a pivotal role in co-ordinating services in the community.

Richmond’s MS specialist nurses are based in Richmond Rehabilitation Unit. 

They have specialist training in the management of multiple sclerosis and are linked into regional and national networks of the UK Multiple Sclerosis Specialist Nurse Association to ensure up-to-date knowledge of best practice in the field.

What we provide

  • Support, advice and information for patients who have recently been diagnosed with MS
  • Ongoing support for patients with MS and their carers via telephone or direct contact
  • Specialist nursing assessment and advice on the management of MS, working closely with therapy colleagues within the Community Neuro-Rehab Team
  • Education, Initiation and ongoing Management of Disease Modifying Therapies jointly with Prescribing Centres. 

  • Links between community and hospital services
  • Case management for patients with complex needs
  • Links to other services supporting people with MS, making referrals when required
  • Education and training for health and social care professionals involved in MS.

 

Meet the team:

  • Jenny Richardson - Multiple Sclerosis Nurse Specialist   
  • Joanna Smith - Multiple Sclerosis Nurse Specialist   
  • Wioletta Kironde - MS Administrator 

Visit the following webpages for details about how to get in touch with our: Richmond Community Neuro-Rehab service; or our Continence team (adults)     

Information about home adaptations in Richmond can be found  by visiting the London Borough of Richmond's website.
 

Further Support:                

The MS Society Richmond group

  • holds regular events for people with MS in Richmond as well as providing grants, transport, access to counselling and yoga.  
  • There is also a group for younger people with MS. 
  • The branch has a support officer who can provide personal support and assistance to anyone with MS. Visit the branch website or call 020 8542 1712 or 07905 099 080. 
  • runs a free, confidential helpline for anyone affected by MS, providing both information and emotional support. It is open Monday to Friday, 9am-9pm and available on 0808 800 8000 FREE or via email helpline@mssociety.org.uk

 

A wide range of useful information about MS can be found on the MS Society website, including information for the newly diagnosed, managing specific symptoms, exercise and MS, new drugs, applying for benefits, getting a Blue Badge and much more.


The MS Trust works to make a difference today for people living with MS by providing free, reliable information and by supporting the health professionals who work with them. 

Find out more about their services and how you can get involved at http://www.mstrust.org.uk   

 

Getting in touch with the MS Nurses:

  • If you have been diagnosed with MS and live in the borough of Richmond, you can ask your GP, neurologist or any other healthcare professional to refer you via our Single Point of Access (Richmond). Once you are known to the nurses you can contact them directly without going back through your GP.        

     

  • The MS Nurses will then get in touch and arrange to see you.        

     

  • Between appointments, you should get in touch with the MS Nurses if you are concerned about new symptoms you are experiencing; you think you may be having a relapse; you are finding it difficult to cope with any aspect of your MS; you need advice about medication; or you have a question about your MS.        

     

  • You should get in touch by calling the number in the ‘Contact us’ tab on this page.  However, please remember that your call may not be returned the same day.

 

  • Please note this is not an emergency service.  In an emergency please contact either your GP, NHS Direct, or call an ambulance. 

 

Contact details: 

The team is based at Richmond Rehabilitation Unit

Address:

Multiple Sclerosis Nursing Services
Richmond Rehabilitation Unit
22 Evelyn Road
Richmond
TW9 2TW

Direct Tel:  020 8614 7353 (for change of appointments and questions regarding your care)

Reception:   020 8614 7350

Email: hrch.msnurseservice@nhs.net

Opening times: 

The service is available between Monday to Thursday each week from 8am – 4pm.


View Richmond Rehab Unit in a larger map

All referrals need to be completed on the relevant Single Point of Access referral form. 

Referral forms can then be either faxed or emailed across to the service: 

Email: hounslowandrichmond.spa@nhs.net 

Courses available

Fatigue Management 6 week course (2 hour sessions)
If you are a new patient please ask to be referred through your GP, if you are an existing patient please call the MS Nurse and express your interest.

Getting to Grips with MS Course –at diagnosis
If you are a new patient please ask to be referred through your GP, if you are an existing patient please call the MS Nurse and express your interest.

Symptom Management Courses
If you are a new patient please ask to be referred through your GP, if you are an existing patient please call the MS Nurse and express your interest.
 

Balance Class 6 week Course
If you are a new patient please ask to be referred through your GP, if you are an existing patient please call 020 8614 7350 and express your interest

Arm and Hand Group Group 6 weeks
If you are a new patient please ask to be referred through your GP, if you are an existing patient please call 020 8614 7350 and express your interest 

Information available

MS Society- Paper and Electronic
http://www.mssociety.org.uk/richmond

MS Trust – Paper and Electronic
http://www.mstrust.org.uk/publications/


Patient Information booklets for CNRT & MS Nursing Services, HRCH NHS Trust:       

Please email hrch.msnurseservice@nhs.net or call 020 8614 7353 if you would like any information regarding a particular aspect of your care or if you are caring for someone with MS.  If you are a health care professional the MS nurses are available for advice.