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Musculoskeletal Physiotherapy Service - Adults (Richmond)

One of the trust's physios working with a patient on exercise bike

Our adult musculoskeletal physiotherapy service in Richmond provides specialist Physiotherapy assessment, treatment and management advice for patients with a wide range of musculoskeletal conditions, including: 

  • Neck and back pain

  • Arthritis

  • Joint pain

  • Soft tissue injuries

  • Sports Injuries

  • Orthopaedic post-op management

  • Acute and Chronic muscular and skeletal conditions

  • Rheumatology conditions  

We also provide a women’s health service which offers specialist assessment, treatment and management advice for clients presenting with: musculoskeletal pregnant and post natal problems, female continence and gynaecological problems. 

Once referred to our musculoskeletal services, you will be assessed by a fully qualified and state registered physiotherapist. Together with your physiotherapist, you will then decide on the most appropriate management and plan a course of treatment which may include:

One of our MSK physiotherapists working with a patient
  • Spinal mobilisations       

  • Pilates

  • Acupuncture

  • Exercise rehabilitation

  • Education

  • Joint manipulation

  • Pain management

  • Hydrotherapy

  • Long term self-management strategies.  

We also offer group rehabilitation classes as well as one to one sessions. 

Our staff are highly trained and include clinical specialist physiotherapists.

We are able to offer appointments at a range of locations across the borough.

  • The Chartered Society of Physiotherapy: useful information about common conditions, exercise advice, keeping healthy at work, and much more
  • Shoulderdoc: patient information and professional educational material on shoulder pain and treatments.
  • NHS Choices - Couch to 5k: A running plan for beginners  
  • Ark-UK: a national charity helping parents and healthcare professionals through antenatal screening and its consequences.
  • The Pain Relief Foundation:  a UK charity which funds research into the causes and treatment of human chronic pain and is concerned with education of health professionals about pain management.
  • Strength and Flex exercise plan: week by week - a week-by-week workout plan - with links to video clips of the five-week Strength and Flex exercise plan for beginners.

Internal links:

Phone and email:

Tel: 020 8714 4025  (9am to 5pm)
Email: HRCH.MSK-Richmond@nhs.net

Please note we are unable at present to book appointments via email.

Address - central booking office:

Physiotherapy Department
Teddington Memorial Hospital
Hampton Road
TW11 0JL

Opening hours:    

We offer appointments at: 

  • Teddington Memorial Hospital between 8am - 6pm 
  • All other Richmond sites between 8am - 5pm 

Our admin office can be contacted by phone on 020 8714 4025, between 9am – 4.30 pm, Monday to Friday only. 

Patients who live in the London Borough of Richmond upon Thames can receive MSK physiotherapy treatment at the following locations: 


To be referred to this service, the client must be: 

  • Registered with a Richmond GP
  • Aged16 years and over
  • Have a written referral from an agreed health care practitioner
  • Have a musculoskeletal problem
  • Able to attend one of the outpatient clinic departments.  

We cannot see clients who are: 

  • Under 16 years of age
  • Requiring treatment for a non-musculoskeletal problem
  • Requiring acupuncture for pain management only
  • Patients with a diagnosis of moderate dementia
  • Main complaint is Myalgic Encephalopathy / Chronic Fatigue Syndrome.

Please see the 'Contact us' tab for the relevant contact information to refer clients to the Richmond service.

  • Ronnie Bowles MMACP - MSK Clinical Service Manager
  • Emma Storrar MMACP - Advanced Practitioner Physiotherapist
  • Ellinor Pearce MSc. - Advanced Practitioner Physiotherapist
  • Lisa Palmer MSc. - Advanced Practitioner Physiotherapist
  • Charlotte Butcher - Senior MSK Physiotherapist
  • Grethe Larsen - Senior MSK Physiotherapist
  • Jennifer Crowe - Senior MSK Physiotherapist
  • Do Heath - Specialist Hydrotherapy physiotherapist
  • Nicole Pitman – Senior MSK physiotherapist
  • Fran Jennings – Senior MSK Physiotherapist
  • Maddy Burke – Senior MSK Physiotherapist
  • James Pain – Senior MSK Physiotherapist
  • Lauren Johnson –Senior  MSK Physiotherapist
  • Kate Calleja – Senior MSK Physiotherapist
  • Joanna Gomulec – Senior MSK Physiotherapist
  • Viola Vajova - Senior MSK Physiotherapist
  • James Thorp - Senior MSK Physiotherapist
  • Janine Shaw – Senior Women’s Health Physiotherapist
  • Victoria Brown - MSK Physiotherapist
  • Charlotte Allen - MSK Physiotherapist
  • Ellen Ewer - MSK Physiotherapist
  • Joseph Mulligan -MSK Physiotherapist

* All MSK physiotherapy staff are Members of the Chartered Society of Physiotherapy (MSCP) and members of the Health Professions Council (HPC). All members attend regular training to help ensure we offer an evidence based, quality service.