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Walk-in Centre at Teddington Memorial Hospital

Walk-in Centre nurse team

About the Walk-in Centre

The Walk-in Centre is staffed by experienced nurses and offers advice and treatment for adults and children with minor injuries and illnesses such as:

  • Cuts and bruises

  • Strains and sprains – and possible fractures

  • Urinary tract infections, earache and sore throats, headaches and rashes                

  • Superficial burns and scalds

  • Wounds requiring stitching/closure

  • Bites and stings

  • Minor head injuries

  • Tetanus immunisation if you need one following burns and lacerations

  • Minor skin and tissue infections

  • Removal of foreign bodies from eyes, ears and noses

  • Emergency contraception

We also have an x-ray department at the hospital.

Do I have to make an appointment?

No appointment is necessary.  All our patients have an initial assessment shortly after arriving at the centre.  While we aim for everyone to be seen as quickly as possible, there will sometimes be situations where patients need to been treated more quickly than others.

Who will I be seen by?

The centre is staffed by experienced nurse practitioners.  These are nurses who have advanced nursing qualifications.  There is also a GP at the walk-in centre between 6.30pm-10pm weekdays and all day on weekends and bank holidays.  This is for patients who need more urgent treatment at times when it is not possible for you to see your GP.

We cannot offer advice or treatment on the following:

  • Repeat prescription requests

  • Prescription changes

  • Tranquilliser and sedative medication prescribing

  • Unusual prescriptions

  • Sickness certificates

  • Family planning other than emergency contraception

  • Chronic eye conditions

  • Dental problems

  • Pregnancy problems

  • Sexual health conditions

  • Significant mental health conditions

  • Childhood immunisations

  • Travel vaccinations

  • Drug addiction / methadone prescriptions

  • Removal of ear wax

If you arrive at the walk-in centre and have any of the following conditions, you will be immediately transferred by ambulance to hospital:

  • Significant head injury

  • Spinal neck conditions

  • Possible stroke

  • Chest pains

  • Acute allergic reactions

We want to ensure you get the right care and sometimes you may be directed to other local services if we cannot help you. 

Does the walk-in centre cater for all age groups? 

Yes, we cater for both adults and children. 

Please note we are unable to x-ray children under the age of two.  Children under two may be referred to their own GP during surgery opening hours.

Lead Nurse:

  • Tracy Mahoney  

Nurse Practitioners:

  • Denise Albery

  • Gloria Allberry

  • Julie Brimble

  • Eileen Carney-Jones

  • Mary Donohoe

  • Rhian Forshaw

  • Dee House

  • Pauline Hylton

  • Inge Keivit

  • Clare Ramage

  • Mary Richards

  • Joan Santos

  • Sue Southby

  • Linda Timbers

  • Raylene Solomon

Emergency Care Practitioners:

  • Greg Conlon

  • Jayne Signorelli

Health Care Assistants: 

  • Teresa Chivers

  • Cecilia McLintock

  • Jennifer Mereku

Walk-in Centre sign

 Tel: 020 8714 4004 

Walk-in centre:

  • Monday to Friday: 8am – 10pm

  • Saturday, Sunday and bank holidays: 8am – 9pm  


  • Monday to Friday: 9am – 7pm (last patient 6.45pm)

  • Saturday, Sunday and bank holidays: 12pm – 5pm (last patient 4.45pm)  


Lloyds Pharmacy no longer based at Teddington Memorial Hospital

Please note the Lloyds Pharmacy previously based at Teddington Memorial Hospital permanently closed on 31 March 2016.

Find out more here, including details of alternative community pharmacies close to the hospital.

Contact details:

Telephone: 020 8714 4004



Teddington Memorial Hospital
Hampton Road
TW11 0JL 


Car parking at Teddington Memorial Hospital is free.

View Teddington Memorial Hospital in a larger map
Walk-in Centre map
  • NHS Choices - A wealth of information from the NHS on conditions, treatments, local services and healthy living.

  • NHS 111 - Dial 111 from your phone to access this service when you need medical help fast, but it’s not a 999 emergency.

  • Hounslow Urgent Care Centre -  If you live in Hounslow, this service provides care for patients who require urgent medical attention and cannot be seen by your registered GP.

A short film about the triage process at our NHS Walk-in Centre (WiC) in Teddington Memorial Hospital. It explains what will happen and what you can expect when you visit the Walk-in Centre. 

The WiC provides treatment for minor injuries or illnesses which require urgent attention, at times when it is not possible to see your GP.