The term patient and public engagement (or involvement) is a process of working together with patients, carers and other stakeholders (e.g. relatives, carers of patients, patient representative groups and advocates) to design and develop services and the Trusts future plans.
There are generally considered to be different levels of patient engagement:
Involving people in decisions about their own care and treatment
Engaging people in on-going service delivery and in making changes to services or re-designing care pathways
Engaging people in organisational decision-making
The Trust's PPE forum allows for more opportunities for discussion and involvement in service delivery, development, strategy and monitoring of the quality of services.