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About us

We are the NHS trust responsible for providing community health services for over 500,000 people living across the London boroughs of Hounslow and Richmond-upon-Thames.  

What we do

Community healthcare covers most of the services that are provided outside of hospital or GP surgeries. We are passionate about delivering high quality care and provide a range of services for both adults and children including community nursing, health visiting, physiotherapy, nutrition and dietetics, health promotion and stop smoking services, speech and language therapy and occupational therapy.  We also provide some specialist services such as audiology, neuro-rehabilitation, continence services and continuing care.

Some of our services such as the Walk-in Centre at Teddington Memorial Hospital and the Hounslow Urgent Care Centre attract patients from nearby boroughs and we also run services further afield such as the LiveWell and stop smoking services in the London boroughs of Sutton and Merton.   

You can read patient case-studies about our services, or watch short films about our patients' stories here.

Our strategy 

Our mission is to provide care and services that we and our families would want to use. We have an important role in enabling people to stay healthy and active and in preventing them from spending unnecessary time in hospital.  You can read more about our strategy here.

Our staff

We employ over 1,000 staff, the majority of which are clinicians including nurses and allied health professionals such as physiotherapists, speech and language therapists, dietitians, podiatrists and occupational therapists.

Our income

We receive most of our income from our main commissioners, Hounslow Clinical Commissioning Group and Richmond Clinical Commissioning Group, who commission our services based on the needs of each borough's population. 

Our history and future plans

We officially became a NHS trust on 1 April 2011 following the merger of community health services in Hounslow and Richmond.  These services were previously run by NHS Hounslow and NHS Richmond. You can read more about the merger in the our history section.

One of our Stop Smoking Specialists checks the carbon monoxide levels of a newly smoke free client
Walk-in Centre nurse with patient
Photo of Newborn Hearing Screener at West Middlesex University Hospital