We are committed to providing our patients and the public with good quality information about our services, your health and your treatment.
The pages in the right-hand column will provide you with a range of information about us – including the services and support we provide to our patients and information about the wider NHS and other key stakeholders.
Patient Advice and Liaison Service:
Our Patient Advice and Liaison Service (PALS) can help if you:
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Have a question or a comment about community health services across Hounslow or Richmond. Click here to search for PALS in a different area.
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Need confidential advice, information or support
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Wish to make a complaint about one of our services
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Have a compliment about our staff or services
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Would like to leave feedback about our service via our online Friends and Family Test survey
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Help with arranging an interpreter or translating our website content/patient information
General patient information
Within this section, you can also find out about:
- Healthy living section - includes healthy recipes and blogs, and much more besides
- Our commitment to safer staffing and our sign up to safety pledge
- Information on Consent, Mental Capacity and Deprivation of Liberty Safeguards
- Information about our commitment to infection prevention and control
- Information, guidance and resources to help patients and carers to manage pressure ulcers
- Find out about patient records and how we use and safeguard your data
- Useful links to local and national health and social care organisations
