Learning disability health team - Adults (Hounslow)

Photograph of happy learning disability service usersService mission

‘Support, enable and empower people with learning disabilities to become active and healthy citizens, by living socially valued and inclusive lives and to help people be accepted and respected for who they are’.

We are a team of specialist health professionals who support people with learning disabilities who are registered with a Hounslow GP and who live locally. We also provide support for their families and carers.

We work with people who have a significant impairment of social functioning that is present before the age of 18, linked to an IQ of 69 and below, who may have difficulty managing their health needs independently.

The Hounslow Adult Learning Disability Health Team includes the following clinical professionals:

  • Community learning disability nursing

  • Dietician

  • Physiotherapy (for people with profound and severe learning disabilities)

  • Psychiatry

  • Psychology

  • Positive behaviour support practitioners

  • Speech and language therapy

  • Occupational therapy

We undertake specialist health assessments and therapeutic interventions. We also provide advice and support to enable people with learning disabilities, who often have complex and continuing health needs, to maintain and improve their health wherever possible.

The service operates a ‘facilitative model of care and support’ which is delivered through ‘episodes of care and intervention’ which aims to support individuals, families and paid carers to maximize an individual’s potential.

We support people to access primary and secondary health services, where facilitation by a specialist learning disability practitioner is required. The team can also help people with a learning disability with a range of other specialist services such as health promotion and the development of healthy lifestyles through ‘smart’ signposting.

We work in partnership with other mainstream and specialist health services, adult social care as well as other statutory and non-statutory agencies. The service works very closely with social work colleagues from the London Borough of Hounslow and we have established key processes which enable us to work in a seamless and person centered way.   

The Adult Learning Disability Health Team operates between 9am and 5pm Monday to Friday (excluding bank holidays). Please note we do not offer a rapid/crisis response service within this team. All crisis and very urgent responses should be directed to GPs, NHS 111 and accident emergency departments for further advice and support.

All referrals to adult social care must be made to them directly.

First contact team ​

This team should be contacted if an individual is NOT KNOWN to the Adult Learning Disability and Autism Team (Social Care).

Tel: 020 8583 3100

Adult Learning Disability and Autism Team (Social Care) 

This service operates a ‘duty social work’ system and should be contacted if an individual IS KNOWN to the service. 

Tel: 020 8583 3529 (then press 2)

Address for both teams:
5th Floor
Hounslow House
7 Bath Road
Hounslow
TW3 3EB

Continuing Healthcare Assessments for adults with learning disabilities are NOT undertaken by the Hounslow Adult Learning Disability Health Team.

These are provided by the North West London Continuing Healthcare Service (details below). Please liaise directly with them and send ALL referrals requests using the details below.

Please DO NOT send any referral requests for continuing healthcare to the Hounslow Adult Learning Disability Health Team or the Trust’s Single Point of Access as they will not be processed or actioned. The Hounslow Adult Learning Disability Health Team are not in a position to deal with any continuing healthcare related matters for you.

North West London Continuing Healthcare Service (North West London CCG)
(Ealing and Hounslow boroughs)

Telephone: 020 8280 8091

Email: hounslow.commissioning@nhs.net

Address:
NHS North West London Clinical Commissioning Group

3rd Floor, Orange Wing
Perceval House
14/16 Uxbridge Road
Ealing
W5 2HL

STOMP programme

STOMP stands for stopping over medication of people with a learning disability, autism or both with psychotropic medicines. It is a national project involving many different organisations which are helping to stop the over use of these medicines. In Hounslow, we have had many success stories where use of this medication has been reduced or stopped entirely, enabling a better quality of life for the people we support.

Learning disabilities desensitisation and vaccination programme

A short film about the work we are doing to support and enable people with severe learning disabilities to get the Covid-19 vaccine. People with a learning disability are significantly more likely to die if they contract coronavirus and the work our team is doing is helping to keep some of the most vulnerable people in our community safe.

A short film about what happens at a NHS health check-up, aimed at people with learning disabilities in Hounslow.

Watch this film about the help on offer for people with learning disabilities (LD) or autism in the borough of Hounslow - produced in partnership between Hounslow and Richmond Community Healthcare NHS Trust, Hounslow Council, and NHS Hounslow CCG. 

The film was made at an LD event in July 2016 at Hounslow Civic Centre - and features local people with learning disabilities, as well as information about local support services in the borough.

Local support

Speak Out In Hounslow: 
www.speakoutinhounslow.org    

Richmond Mencap:
www.richmondmencap.org.uk   

POhWER (Advocacy services for Hounslow):
www.pohwer.net/hounslow.html 

POhWER (Advocacy services for Richmond):
www.pohwer.net/richmond-upon-thames.html   

For learning disability services in Richmond, contact:

NEURODEVELOPMENTAL SERVICES

Your Healthcare CIC, Hollyfield House, 22 Hollyfield Road, Surbiton KT5 9AL

Tel no. 020 8339 8005          

Email: swlccg.nds@nhs.net  

Neuro Developmental Services (yourhealthcare.org)

National support

Mencap: 
www.mencap.org.uk

The Challenging Behaviour Foundation (positive behaviour support):
www.challengingbehaviour.org.uk 

The British Institute of Learning Disabilities 
www.bild.org.uk 

Downs Syndrome Association
www.downs-syndrome.org.uk 

Easy Health  
www.easyhealth.org.uk       

How did we do?

You can give us feeback online.

Click on the links below or scan the QR codes with your smartphone.

Easy Read Survey QR code (scan with phone camera) Friends and Family Test QR code (scan with phone camera)

Photograph of someone dialing a number on a telephoneTel:
020 8614 5410

Email:
​​​​​​​
hrch.haldht@nhs.net
(no urgent or emergency email messages to be left)         

Address:
​​​​​​​
​​​​​​​Hounslow Adult Learning Disability Health Team
Heart of Hounslow Centre for Health
92 Bath Road
Hounslow
TW3 3EL

Photograph of members of a teamConsultant nurse and clinical service manager: Mark Sheen

The team consists of:

  • Dietitian: Normunds Barons  
  • Community learning disability nurses: Neena Kochhar, David Baker and Esther Makumbi 
  • Occupational therapy: Baljeet Dhillon
  • Physiotherapist: Shweta Shah 
  • Positive Behaviour Support: Rachel Straiton, Emily Peak and Apoorv Bajpai
  • Psychiatrist: Dr Margherita Tanzarella
  • Psychology: Megan Swanson 
  • Speech and Language Therapists: Catherine Wylie, Yasmin Bandali   
  • Team administrators: Sally-ann Hakkak, Monica Ferrao

Photo of a staff member helping someone fill out a referral formThe following people can refer to the service by completing the referral form and sending to the Single Point of Access (SPA) at:

hounslowandrichmond.spa@nhs.net

  • Families and Care providers
  • GPs
  • Adult social care
  • HRCH services, Mental and Acute health services, Probationary services

Eligibility criteria for the specialist health component of the service:

  1. A significantly reduced ability to understand new or complex information, to learn new skills (impaired intelligence), IQ below 70, with
  2. A reduced ability to cope independently (impaired social functioning)
  3. Which started before adulthood (18 years of age)
  4. Have an identified learning disability health need
  5. Registered with a Hounslow CCG – GP and resides locally
  6. Where the service user would benefit from and the service is able to provide appropriate clinical support and intervention

Please note that for all new referrals (where the service has had no previous contact with an individual before) or referrals (where we have not seen an individual in the past 18 months), an initial multi-disciplinary (MDT) assessment will be required to determine eligibility and/or suitability for the service.

For all new referrals (where the service has had no previous contact with an individual before), or new referrals (to previously known individuals that have received an episode of care in the past), clinical or social care responsibility remains with the referring clinician/service, or until such time the service formerly accepts the referral for actioning