Single Point of Access (Hounslow)

Single Point of Access is a one-stop referral system for patients residing in the London Borough of Hounslow for the following services:

  • Integrated Community Response Service 

  • Adult Community Nursing (Community Nursing, Community Matrons, Community Phlebotomy Service, Tissue Viability, Continence Service, Continuing Care Team) 

  • Rehabilitation Services in Hounslow (Community Rehabilitation Service, Neuro-Rehabilitation Team)


The service has been developed to process referrals for several services using a universal referral form, ensuring all essential information is completed - thus reducing time delays and avoiding unnecessary duplication. 

Referrals are processed on the day of receipt.

North West London Needs-Based Assessment Form

This form is to be completed for all patients who are being discharged back to their own homes or usual place of residence with a new or changed need for community support. 

The North West London Needs-Based Assessment form can be used to refer patients registered with a GP in any of the North West London boroughs for community healthcare support delivered in their homes. For patients registered with a Hounslow GP this includes referrals to:  

  • Adult community nursing (community nursing, community matrons, community phlebotomy service, tissue viability, continence service and the continuing care team)

  • Integrated community response service

  • Rehabilitation services (community rehabilitation service and neuro-rehabilitation team).

Completed forms should be sent to the Single Point of Access: hounslowandrichmond.spa@nhs.net

Telephone:
020 8973 3450

Email: 
hounslowandrichmond.spa@nhs.net

Address:
Single Point of Access Service
Hounslow and Richmond Community Healthcare NHS Trust
Teddington Health and Social Care Centre
18 Queens Road
Teddington
TW11 0LR      

Single Point of Access administrators:

  • Indra Bhadhal – SPA Operational Support Services and Systems Administrator   
  • Elisha Rose – SPA Administrator
  • Hardev Sihra – SPA Administrator
  • Musa Miah – SPA Administrator
  • Samantha Walcot – SPA Administrator 
  • Shri Jadhav – SPA Administrator

All referrals need to be completed on the Single Point of Access referral form - which can be downloaded here

Referral forms can then be emailed across to SPA: 

Opening times:

Monday to Sunday: 7am to 7pm.